Recently I purchased a new HDD and when I placed it in an external case for the purpose to use it as an external storage device, my new hard drive was not recognized by the PC. I don't know what I really did wrong. Kindly guide me in this regard.
Well you need to;
- Go to the Control Panel and select Administrative Tools .
- Double click on Computer Management icon.
- Then, click on Disk Management and check whether the drive is showing up in it or not.
- If it is, then there is a possibility that the drive is not assigned with any Letter . So, assign a desired letter to the drive.
So, after following these steps in a proper manner, your new hard drive should be recognized as well as work properly. However you can contact us at 1.800.347.5377 to talk about more things related to it.