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800-347-5377

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Customer Reviews Service Options

More Reviews

Thanks for your help. I was able to successfully restore many critical files from a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank Your Very Much!

David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only did your company recover the data quickly and at half the price of other companies, everything was recovered and our office is back on track after the NAS failure. I really appreciate a company doing its business so well as Disk Doctors did; and will definitely sing your praises for all to hear. Excellent customer service all around. Thank you again!

Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able to access all the files that were recovered. You guys are great!
I thought I was missing a folder until I realized I was searching under the wrong folder name. I am happy! We are good and all is well!
Thank you.

Alice Arthur
Minister, Motivational Speaker

What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines?  My first instinct was to cry, then scream.  My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us.  I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work.  The following Friday I received one of the happiest calls of my life. My data had been completely recovered.  I cried and screamed again, this time with joy!  Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

Sandy McKellar, B.Sc. (Forestry)

My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

Thank you!

Bruce Butterfield
Vienna, VA and Chicago, IL

recovery-process-case
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Tape data recovery services are extremely specialized data recovery services, where Disk Doctor Labs have decades of experience in thousands of successful recoveries. Tape recoveries are special because of the nature and criticality of the storage.

At Disk Doctor Labs we will thoroughly study your tape for any kind of damage, which caused actual data loss; also we would determine whether it is physical or logical, before making any attempt to recover data. We start the job by creating a secure replica of the tape cartridge, we will then work from a secure replica of you’re your tape cartridge to identify the format and determine what procedure, software and recovery technique need to be applied to complete recovery.

After determining steps of recovery, we will then contact you to approve your recovery job. We would not start the recovery without your approval. As soon as you approve the recovery, our technicians will continue with the recovery process, and once data is recovered it would be delivered to you on the choice of your media.

To recover data from all the below mentioned cases we follow a standardized data recovery process in all our data recovery labs across the globe.

Supported Data Loss Situations arrow

  • Physical damage to media
  • Water damaged tapes, or due to any natural disaster
  • Damaged due to dust or mishandling of the media
  • Broken Tapes
  • Back up Failures
  • Overwritten Tapes
  • Accidentally damaged tapes

Other Supported Backup Formats arrow

  • Microsoft Backup
  • UNIX, Linux Tape Backup
  • Backup formats of Arcserve, Legato, HP, Veritas etc.

Supported Formats arrow

  • 4mm
  • DAT, DDS, DDS2, DDS3, DDS4
  • 8mm Quantum
  • Super DLT, DLT8000, DLT7000, DLT II, DLT III, DLT IV, TK50/TK70
  • SLR/MLR Data Cartridge
  • Seagate AIT, OnStream, ADR and Travan tapes
  • QIC mini cartridge tapes
  • Reel-to-reel data tapes
  • 9-track tape recovery and conversion
  • " tape reels
  • " Cartridge

Customer Reviews

Thanks for your help. I was able to successfully restore many critical files from a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank Your Very Much!
David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only did your company recover the data quickly and at half the price of other companies, everything was recovered and our office is back on track after the NAS failure. I really appreciate a company doing its business so well as Disk Doctors did; and will definitely sing your praises for all to hear. Excellent customer service all around. Thank you again!
Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able to access all the files that were recovered. You guys are great!

I thought I was missing a folder until I realized I was searching under the wrong folder name.
I am happy! We are good and all is well!

Thank you.

Alice Arthur
Minister, Motivational Speaker
What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines?  My first instinct was to cry, then scream.  My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us.  I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work.  The following Friday I received one of the happiest calls of my life. My data had been completely recovered.  I cried and screamed again, this time with joy!  Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

Thank you!
Sandy McKellar, B.Sc. (Forestry)
My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

Thank you!
Bruce Butterfield President The Forbes Group Vienna, VA and Chicago, IL

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