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Thanks for your help. I was able to successfully restore many critical files from a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank Your Very Much!

David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only did your company recover the data quickly and at half the price of other companies, everything was recovered and our office is back on track after the NAS failure. I really appreciate a company doing its business so well as Disk Doctors did; and will definitely sing your praises for all to hear. Excellent customer service all around. Thank you again!

Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able to access all the files that were recovered. You guys are great!
I thought I was missing a folder until I realized I was searching under the wrong folder name. I am happy! We are good and all is well!
Thank you.

Alice Arthur
Minister, Motivational Speaker

What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines?  My first instinct was to cry, then scream.  My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us.  I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work.  The following Friday I received one of the happiest calls of my life. My data had been completely recovered.  I cried and screamed again, this time with joy!  Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

Sandy McKellar, B.Sc. (Forestry)

My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

Thank you!

Bruce Butterfield
Vienna, VA and Chicago, IL

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Disk Doctors logo Submit a Case

Do Solid State Drives crash as well? The answer is a simple yes.

Are these recoverable?       SSD recovery is definitely Possible in most cases!!!

Recovering data from accidentally deleted, formatted, or virus infected SSDs is no brainer at DISK DOCTORS... Our real expertise is geared to recover SSDs utterly ravaged by electrical surges, damaged blocks, corrupt service area, corrupt firmware, toasted controller, water, and fire Best of all, you get to receive most qualified recovery service and fast results!!!

Before I delve into what things could go wrong with the SSD… and how is it possible to fix it and restore valuable data, I would like to talk about SSDs a bit in more detail so that you know what is involved when it comes to rescue data from a crashed SSD.

What Is Inside a Solid State Drive?

That crashed SSD you have in your hand is just like a big flash drive... Although it has a lot more memory microchips when compared to a standard memory stick as compared in the picture here. SSD employs complex RAID algorithms of data distribution across these memory chips; that not only helps to increase the data access speed but results in improved drive reliability as well.

The two key components of SSD are the controller and the memory chips to store the data.

Memory: Traditionally the primary memory components in an SSD had been DRAM, but lately NAND memory has replaced it.

Controller: Every SSD includes a controller that incorporates the electronics to bridge the NAND memory components to the host computer. The controller is an embedded processor that executes firmware-level code and is one of the most important factors of SSD performance.

Some of the functions performed by the controller include…

  • Error correction (ECC)
  • Wear leveling
  • Data Striping
  • Bad block mapping
  • Read scrubbing and read disturb management
  • Read and write caching
  • Encryption

Battery or super capacitor: Another component in higher performing SSDs is a capacitor or some form of battery. These are necessary to maintain data integrity.

Host interface:

The host interface is not specifically a component of the SSD, but it is a key part of the drive. The interface is usually incorporated into the controller discussed above. Most SSD interfaces are listed here…

  • Serial ATA (SATA) [Most Common]
  • USB
  • Parallel ATA (IDE)
  • Parallel SCSI
  • Serial attached SCSI
  • Fibre Channel
  • PCI Express

Common SSD Issues:

The stats of failures in SSD are on the rise since SSDs are now used heavily as system disks. Based on our observation, here are few of the most common issues that SSDs suffer from.

  • Damaged blocks
  • Service area data corruption
  • Damaged controller microchip
  • Damaged logical board
  • Logically corrupt file system
  • Accidental data deletion

Bad Blocks: You will be amazed to know that in most flash devices up to 2% to 10% of blocks may be error prone or unusable when the SSD at the time of manufacturing which are catalogued. And when in usage, the data in "good blocks" can later be corrupted by charge leakage, disturbance from writes in adjacent cells of the chip, and wear-out during read/write process on SSDs. If the bad blocks exceed the budgeted number for any reason- the SSD would fail.

Corrupt Service Area: SSD have areas that are used to keep service information necessary for drive functionality. These areas do not have user data stored, but rather used to store information about drive functions. Any corruption of information in this section affects the whole drive and as a result it does not work anymore.

Controller Failure: Any damage or problem with SSD controller renders the drive useless. Data can be extracted without resolving the issues with the controller.

File System Corruption: File system corruption mostly results from some virus activity. This can be dealt with relative ease.

Service Area Data Corruption: Any data corruption in this area always spells a disaster for SSD. The data is recoverable only after successfully addressing the issues in this area. 

Damaged Logical Board: Any external physical impact to SSD can damage the logical board and electronic components installed on it rendering SSD useless.

Disk Doctors’ Solid State Drive (SSD) Recovery Department is Always Ready to Help…

SSD Recovery might be a challenge somewhere else; but at Disk Doctors with the help of our dedicated R&D department, expertise, and experience… we can easily diagnose and sort out SSD problems; fix the issues, and regain the lost data in shortest possible time. The recovery process can take anywhere from few minutes to few days depending on nature of issue at hand.

If you have any question or concerns regarding your SSD recovery, feel free to reach us at 1-800-347-5377.

To expedite the recovery process please click the “Submit Your Case” button; fill out the service form, and bring in or ship in its printout along with crashed SSD for analysis & recovery.

Customer Reviews

Thanks for your help. I was able to successfully restore many critical files from a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank Your Very Much!
David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only did your company recover the data quickly and at half the price of other companies, everything was recovered and our office is back on track after the NAS failure. I really appreciate a company doing its business so well as Disk Doctors did; and will definitely sing your praises for all to hear. Excellent customer service all around. Thank you again!
Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able to access all the files that were recovered. You guys are great!

I thought I was missing a folder until I realized I was searching under the wrong folder name.
I am happy! We are good and all is well!

Thank you.

Alice Arthur
Minister, Motivational Speaker
What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines?  My first instinct was to cry, then scream.  My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us.  I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work.  The following Friday I received one of the happiest calls of my life. My data had been completely recovered.  I cried and screamed again, this time with joy!  Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

Thank you!
Sandy McKellar, B.Sc. (Forestry)
My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

Thank you!
Bruce Butterfield President The Forbes Group Vienna, VA and Chicago, IL

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