Recently I had a hard disk failure and so got a new one and its working perfectly. On the other hand my second hard drive is not being recognized by the computer after I inserted the new one. It doesn't contain any operating system rather only personal stuff. I have tried everything I could but all in vain.

Well, these types of hard drive issues normally occur with a lot of people these days. Therefore, just follow these steps carefully;

  • Click Start .
  • Go to Control Panel .
  • Click on Administrative Tools (as per classic view).
  • Go to computer management .
  • Select Disk Management . There you will see your second hard drive but inactive.
  • Well in order to make it active you need to right-click on the box that represents the desired drive and make it an active drive.
  • Choose create partition (if it is applicable)
  • Select format (if it is applicable)
  • Wait until the drive change its status to healthy.
  • Now your drive can be seen in My Computer as well as you can access your data.

Anyway in case you're still having some issues in accessing your hard drive then you can make a call at 1.800.347.5377.

Disk Doctors logo Toll Free - 1-800-347-5377 Intl Dial  - 1-770-840-8402
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Customer Reviews

Thanks for your help. I was able to successfully restore many critical files from a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank Your Very Much!
David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only did your company recover the data quickly and at half the price of other companies, everything was recovered and our office is back on track after the NAS failure. I really appreciate a company doing its business so well as Disk Doctors did; and will definitely sing your praises for all to hear. Excellent customer service all around. Thank you again!
Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able to access all the files that were recovered. You guys are great!

I thought I was missing a folder until I realized I was searching under the wrong folder name.
I am happy! We are good and all is well!

Thank you.

Alice Arthur
Minister, Motivational Speaker
What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines?  My first instinct was to cry, then scream.  My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us.  I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work.  The following Friday I received one of the happiest calls of my life. My data had been completely recovered.  I cried and screamed again, this time with joy!  Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

Thank you!
Sandy McKellar, B.Sc. (Forestry)
My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

Thank you!
Bruce Butterfield President The Forbes Group Vienna, VA and Chicago, IL

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