This is the web site of Disk Doctors Labs, Inc. Disk Doctor Labs Inc.
Suite 115,Bldg. # 100,
5555 Oakbrook Parkway, Norcross, GA 30093

phone
(770)  840- 8402
doc@diskdoctors.com

Private Identification Info

We used to collect personal information from various users in different ways like when user places an order, visits our page, fills a form and other activities in which we find them available on our website. Users are asked for their email addresses, phone numbers and appropriate names. Anyway, user may also use our page as anonymous. We usually collect information from visitors only if they want to give their information to us.

Non-personal Recognition Info

We collect non-personal recognition info of users when they come to connect our website. Non-personal recognition info contains the type of computer, browser name and a number of technical information which include internet service providers, operating system and other information etc.

Internet Browser Cookies

To increase user experience we have included cookies in our website. To keep the record saved on user's hard drive, cookies are saved on user's computer, which is sometimes used to track info about them. User may change his browser's settings to refuse cookies; after all, his browser will be able to alert him when cookies are being sent.

How we Use Collected Information

Disk Doctors Labs Inc. acquires user private information for these reasons.

  • To enhance customer support

Details you supply allow us to respond to your customer support requests and support needs more effectively.

  • To enhance web site

The feedback you provide can help us to improve our services and products.

  • To deliver periodic email messages

The email address is used to send updates and other user information regarding their order. However, it may also be used to give them feedback for their questions, requests and inquiries. If user subscribes to our mailing list, he/she will get emails that will contain company updates, news or service information etc. If user doesn't want to receive emails from us, he/she will be unsubscribed from receiving emails; they can accomplish this after they visit our website.

The Way we Secure your Details

We know various ways to keep the data secured, since we adopt different data collection, data processing practices like to secure your data against alteration, unauthorized access, disclosure or destruction of your personal information like username, password and the transaction information.

Sharing Your Own Info

We do not sell and disclose user's personal information to other people.

Variations to the Current Privacy Policy

Disk Doctors Labs Inc. has the discretion to modify the privacy policy at any time we want. Whenever we do, we will mention the updated date on the bottom of the page. We motivate the users to regularly check the page to remain aware of any changes about how we use to protect the client information that we collect. You accept and agree that, it is your responsibility to check this privacy policy regularly and keep yourself aware of the changes.

Your Acceptance for these Conditions

After using this website you accept this policy. In case you are not agreed to the policy, you are requested to not use our website. If you use the website further, your acceptance will be considered for those changes.

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Customer Reviews

Thanks for your help. I was able to successfully restore many critical files from a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank Your Very Much!
David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only did your company recover the data quickly and at half the price of other companies, everything was recovered and our office is back on track after the NAS failure. I really appreciate a company doing its business so well as Disk Doctors did; and will definitely sing your praises for all to hear. Excellent customer service all around. Thank you again!
Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able to access all the files that were recovered. You guys are great!

I thought I was missing a folder until I realized I was searching under the wrong folder name.
I am happy! We are good and all is well!

Thank you.

Alice Arthur
Minister, Motivational Speaker
What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines?  My first instinct was to cry, then scream.  My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us.  I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work.  The following Friday I received one of the happiest calls of my life. My data had been completely recovered.  I cried and screamed again, this time with joy!  Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

Thank you!
Sandy McKellar, B.Sc. (Forestry)
My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

Thank you!
Bruce Butterfield President The Forbes Group Vienna, VA and Chicago, IL

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