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Customer Reviews Service Options

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Thanks for your help. I was able to successfully restore many critical files from a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank Your Very Much!

David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only did your company recover the data quickly and at half the price of other companies, everything was recovered and our office is back on track after the NAS failure. I really appreciate a company doing its business so well as Disk Doctors did; and will definitely sing your praises for all to hear. Excellent customer service all around. Thank you again!

Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able to access all the files that were recovered. You guys are great!
I thought I was missing a folder until I realized I was searching under the wrong folder name. I am happy! We are good and all is well!
Thank you.

Alice Arthur
Minister, Motivational Speaker

What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines?  My first instinct was to cry, then scream.  My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us.  I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work.  The following Friday I received one of the happiest calls of my life. My data had been completely recovered.  I cried and screamed again, this time with joy!  Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

Sandy McKellar, B.Sc. (Forestry)

My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

Thank you!

Bruce Butterfield
Vienna, VA and Chicago, IL

I am very happy to report that the data recovery was successful!!!

Thank you and your team for saving the day ! A weight has been lifted from my chest. I would definitely recommend your services in the future.

Thanks again !

Richhard Yannelli
www.philasd.org

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Apple Mac Data Recovery

Mac is a series of personal computer designed, developed, manufactured, and marketed by Apple™ which uses its own designed and developed operating system called MAC OS. The original Mac used “Motorola” and “IBM” processors, however recently they have launched their new hardware based on Intel x86 processors. The Mac OS which is used natively on Mac hardware was originally known as “System Software,” the current version of Mac OS is Mac OS X which has been code named like puma, jaguar, panther, tiger and leopard.

Mac OS X saves data using HFS and HFS+ (Extended and Journaled) file system; like all other platforms, Mac users also face data loss, some of the most common causes for data loss which are supported at Disk Doctor Labs have been indicated below.

What are the Symptoms of a Data Device Failure?

Your data device might be displaying any one of the symptoms listed below. This can be due to physical damage to the storage device or logical corruption to the file system or operating system. Below, we have listed many of them.

  • Mac Machine won't boot
  • Clicking sound heard from device
  • Hard disk drive not spinning up
  • Electronics controller card is damaged
  • Smoke was observed / smelled
  • Virus attack has corrupted the file system
  • Accidentally deleted files / directories
  • Accidental reformatting of partitions
  • Missing or deleted partitions
  • Applications are unable to run or load data
  • Device firmware has become corrupt
  • Hard disk drive components failure
  • Fire or water damage
  • Inaccessible drives / partitions

What are My Data Recovery Options?

Disk Doctors' has been serving Mac users as well as printing, graphics design, animation, and entertainment industries that mostly use Mac platforms.

If your device has displayed any of the symptoms listed above, then you may consider any of the following recommendations.

DIY (Do It Yourself):

Although data storage devices in most of the Mac laptops and desktops are not easily accessible, but if one is technically savvy and comfortable in handling the data storage devices, and sure about physical fitness of their data storage device, then they can download demo versions of recovery software to determine whether the issue could be addressed using a recovery utility before spending money to purchase the software. If this helps, then more power to you.

Note: Data storage devices in most Mac machines are not easily accessible; and any attempt trying to get the hard disk drive out may result in unnecessary damage to the machine itself. Therefore, we do not recommend this solution to most; as we have observed the situations getting out of hand while attempting DIY quite often mostly due to inexperience. And often destroying any chances of future recovery attempts.

Get Professional Help:

If your data is vital, then seeking professional help to recover is the only way to go about it. Professional help includes only well established and reputed data recovery companies with a proven track record.

Taking your disk drive to a computer store for data recovery purpose equates asking a nurse for brain surgery; as 99% of the computer stores' recovery capabilities are quite inadequate as data recovery services is not their core business.

How Much Data Recovery Would Cost?

The recovery cost for a single Mac hard disk drive with HFS or HFS+ can run a wide range (anything from $350 to $3000 depending upon the nature of problem). It may not be possible for us to offer an exact recovery cost without diagnosing the data storage media. The best thing would be bringing or shipping the problem drive to our lab. We will perform a free evaluation of your device and give you an exact dollar quote based on the challenge on hand. The diagnosis process takes 2-6 hours and is performed as soon as we receive the faulty data storage media. So, we prefer to offer free diagnosis (a saving of $150) before we give you a no-obligation firm recovery quote. At that time, you can decide whether to go ahead with the recovery process or decline it. Upon your quote approval, we will try to fix the drive problems, recover the data, and a list of files and directories of recovered data will be emailed to you for verification. The recovery cost is independent of the size of recovered data. No recovery results in zero charge except return shipping.

Why Should I Select Disk Doctors?

When individuals and enterprise users need a dependable, quick, technologically superior, and yet reasonably priced data recovery services; they have chosen “Disk Doctors” repeatedly, as our services and success rate has been second to none.

Rescuing data from Mac hard disk drives, XServe & XSAN RAID arrays, tape backups, CDs, DVDs, and flash memory sticks is a daily routine.

At Disk Doctor Labs, we have the best Mac recovery technicians having thorough technical knowledge on MAC OS, MAC platforms and file systems, thus empowering us to provide the most specialized Mac data recovery services than anyone else in this field. Let's see what our customers have to say about Disk Doctors?

Testimonials

How to Contact Disk Doctors?

Disk Doctors' support options include online case submissions, phone consultation, and live chat services. Familiarizing your data loss situation is pretty important; and this is why we highly recommend you to call our customer service representatives. Our dedicated data recovery services support team is highly trained and will answer your questions in terms you will understand. Our support team is always there to help you in the best way that we can. To make things smoother, we offer a number of contact methods for you to select.

Customer Reviews

Thanks for your help. I was able to successfully restore many critical files from a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank Your Very Much!
David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only did your company recover the data quickly and at half the price of other companies, everything was recovered and our office is back on track after the NAS failure. I really appreciate a company doing its business so well as Disk Doctors did; and will definitely sing your praises for all to hear. Excellent customer service all around. Thank you again!
Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able to access all the files that were recovered. You guys are great!

I thought I was missing a folder until I realized I was searching under the wrong folder name.
I am happy! We are good and all is well!

Thank you.

Alice Arthur
Minister, Motivational Speaker
What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines?  My first instinct was to cry, then scream.  My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us.  I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work.  The following Friday I received one of the happiest calls of my life. My data had been completely recovered.  I cried and screamed again, this time with joy!  Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

Thank you!
Sandy McKellar, B.Sc. (Forestry)
My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

Thank you!
Bruce Butterfield President The Forbes Group Vienna, VA and Chicago, IL

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